Operations: A Bird in the Hand - The Importance of Proactive Customer Service
Posted February 4th, 2012 by cameron
The next time a client leaves your service, ask yourself, “How much effort do I put into KEEPING the customers I already have?” We sometimes spend enormous amounts of money to bring on a new client, while forgetting to reach out and touch the people who are already paying for our services. This session will outline many low-cost, proactive things you can do to cement the relationships you have with your clients. A bird in hand is worth two in the bush.”
Speaker:
Donna West
Day:
Monday
Time:
3:15pm - 4:00pm
Room Name:
Majorca | Attachment | Size |
|---|---|
| Donna West_Stuck_like_Glue.ppt | 1.17 MB |
