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Sunday |
9:00am |
9:30am |
What is new and shiny with Intellisite |
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Sunday |
9:30am |
10:30am |
5 Questions you should ask yourself before you "Mine your Soft Switch" |
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Sunday |
10:30am |
10:45am |
Break |
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Sunday |
10:45am |
11:15am |
Voice Services - Boxes, Voicemaps and More…. |
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Sunday |
11:15am |
12:00pm |
What's New with Reports? |
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Sunday |
12:00pm |
1:00pm |
Lunch (Included with Purchase of Sunday Training Sessions) |
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Sunday |
1:00pm |
1:30pm |
Fun with Startel |
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Sunday |
1:30pm |
2:30pm |
Little known and used nuggets of knowledge |
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Sunday |
2:30pm |
3:30pm |
Handy Helpers |
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Sunday |
5:30pm |
6:30pm |
1st Timer Reception |
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Sunday |
6:30pm |
7:30pm |
Opening Reception |
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Monday |
8:00am |
9:00am |
Breakfast |
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Plaza Arbor |
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Monday |
9:00am |
9:30am |
SNUG President's Report |
Tom Reandeau |
Plaza 1 |
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Monday |
9:30am |
10:15am |
Startel State of Union |
Bill Lane |
Plaza 1 |
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Monday |
10:15am |
10:30am |
Break |
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Monday |
10:30am |
12:00pm |
Startel Product Innovation |
Startel |
Plaza 1 |
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Monday |
12:00pm |
1:00pm |
Lunch |
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Plaza Arbor |
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Monday |
1:00pm |
2:00pm |
Hitting the VoIP Mother Lode |
Steve Newell & Gary Cooper |
Plaza 1 |
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Monday |
2:00pm |
3:00pm |
Go West Young Man: State of the Industry |
Bill Lane |
Plaza 1 |
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Monday |
3:00pm |
3:15pm |
Break |
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Monday |
3:15pm |
4:00pm |
Panning with the Panel; Soft Switch Discussion |
Panel |
Plaza 1 |
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Monday |
4:00pm |
5:00pm |
Ask Startel |
Startel |
Plaza 1 |
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Monday |
6:00pm |
10:00pm |
Startel Event Night |
Startel |
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Tuesday |
8:00am |
9:00am |
Breakfast |
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Plaza Arbor |
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Tuesday |
9:00am |
10:00am |
Claim Jumping: Supervising & Mentoring Remote Agents |
Tom Reandeau |
Plaza 2 |
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Tuesday |
9:00am |
10:00am |
D'ers Gold in that there Database: Mine your SQL and discover new reports! |
Peter Brousseau |
Plaza 1 |
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Tuesday |
10:00am |
10:15am |
Break |
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Tuesday |
10:15am |
11:00am |
Gold Fever: Postive Attitude Programs |
Donna West |
Plaza 2 |
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Tuesday |
10:15am |
11:00am |
Pickaxes and Shovels: Thin Clients vs. Workstations |
Kelly Weiss |
Plaza 1 |
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Tuesday |
11:00am |
12:00pm |
Eureka! Training Trove (WBIT Panel) |
Christopher Osburn |
Plaza 2 |
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Tuesday |
11:00am |
12:00pm |
S Marks the Spot: Secure Messaging |
Peter Brousseau |
Plaza 1 |
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Tuesday |
11:45am |
1:00pm |
Lunch |
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Plaza Arbor |
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Tuesday |
1:00pm |
2:00pm |
Elevator of Excellence: Hiring, Training and Education |
Sherita Sin |
Plaza 2 |
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Tuesday |
1:00pm |
2:00pm |
Forty-niner Toolbox: IT toolbox |
Christopher Osburn |
Plaza 1 |
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Tuesday |
2:00pm |
3:00pm |
The Gold Standard: Certifications and Award of Excellence |
Dan L'Heureux & Gary Cooper |
Plaza 2 |
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Tuesday |
2:00pm |
3:00pm |
Paydirt: Knowing your extras and selling them too! |
Tim Jones |
Plaza 1 |
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Tuesday |
3:00pm |
3:15pm |
Break |
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Tuesday |
3:15pm |
3:30pm |
ATSI Update |
Gary Cooper |
Plaza 1 |
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Tuesday |
3:30pm |
3:45pm |
CAM-X Update |
Linda Osip |
Plaza 1 |
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Tuesday |
4:00pm |
5:00pm |
Business Meeting & Committee Reports |
Tom Reandeau |
Plaza 1 |
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Wednesday |
8:00am |
10:00am |
Awards Breakfast |
Tom Reandeau |
Plaza Arbor |
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Wednesday |
10:00am |
10:15am |
Break |
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Wednesday |
10:15am |
11:00am |
Wishlist: Stake your Claim for the future |
Startel |
Plaza Ballroom |
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Wednesday |
11:00am |
12:00pm |
Prospectors: Focus Group |
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Plaza Ballroom |
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Wednesday |
12:00pm |
1:00pm |
Lunch - On your own |
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Wednesday |
1:00pm |
4:00pm |
Gold Mine Tour: Startel Site Visit |
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