Welcome to TeamSNUG
Our organization provides telephone answering services, call centers, and hospitals using Startel equipment with an active user group. Members of TeamSNUG work together with each other and Startel to create advanced solutions geared toward improving your business efficiency and profitability. Whether you are a new or long time Startel user, TeamSNUG continues to help solve your biggest challenges, exchanges years worth of expertice, and pushes your company to its greatest potential.
View Member Benefits Register for the 25th Annual Conference Vote on the Wishlist
Are you interested in joining TeamSNUG? We would love to have you as a member.
What's going on with TeamSNUG now?
W-BIT
To build a quality staff, you need a quality training program. The TeamSNUG W-BIT is the solution you've been waiting for! From logging in and out of your Startel CMC to keyboard descriptions to screen layouts and system navigation, our training system includes everything you need to get your new hires up and running on your Startel CMC. And, because its web-based, you no longer have to worry about software to install or specific computers to maintain and support. And, updates to current and future modules are easy and automatic. In addition, our new Hypertrack system, monitoring your employee's progress through the training process is a breeze!
Take the stress out of the training process and give your new hires and trainers the tools they need to succeed!
Modules currently available:
Keyboard Description
Screen Description
Logging In and Out
Check In
Enter a Message
Enter a Locate
Enter an If
Menu Selection
Searching a Directory
Locate Field Navigation
If Field Navigation
Master Card Navigation
Message Field Navigation
Editing a Message If and Locate
The Action Function
Filed Function
Forwarding
Duplicating and Delivering
Special Function and Activity Trace
President's Scholarship
The annual TeamSNUG Presidents' Scholarships is designed to help employees and children of employees from TeamSNUG member companies attend higher education. This scholarship fund was initiated by TeamSNUG past-presidents and receives ongoing funding through the Education Committee. We encourage all employees and their children who are attending higher education to apply.
